Client Testimonials

McKenzie was patient and responsive and gave sound advice for my purchasing process. Even after closing in the home she quickly responded to concerns I had and helped me to navigate additional options with a home warranty.

McKenzie faced the double challenge of housing us during a very competitive market taking place during the COVID crisis! She navigated both with a professionalism, warmth and determination that was exactly the kind of reassurance we needed. She understood and was able to explain everything we encountered or asked about and with her on our side, we quickly became much more savvy about our search. With her help, we avoided mistakes and and gained confidence as prospective home-owners. It was like having a bff in the real estate business. She put in time and effort, offered winning insights, cheered us on and ended up leading us to our amazing Forever Home. If you are lucky enough to have this genuine, smart and hard-working pro in your corner, you've already won half the battle of landing a Home Sweet Home!

We have worked with McKenzie on two sales and three purchases. She is so great, we just keep coming back! She is quick on the response, takes time to know what we want, can stage a house well, works with a great photographer, handles the negotiations smoothly, and so much more. She's more like a friend with our best interest top of mind.

Absolutely loved working with McKenzie. She was always available whenever a listing popped up that I wanted to see. She offered her opinion on the homes condition and listing price when I was interested. This was my first home so I needed all the help I could get. She has a great personality and is awesome to work with. I would definitely recommend working with her!

McKenzie helped us by our new home and sell our old house. When we needed something fixed, she had local connections at reasonable cost. If we had questions, she was very prompt answer, anytime of the day.

2020 was definitely not an easy year to buy and sell a house! Having 2 babies made it much more stressful for many reasons. McKenzie was always understanding and receptive to our crazy schedules and late night texts! When things got super stressful at the end of the process McKenzie definitely played mama bear and got things moving and helped us get in touch with who we needed. Any questions we asked she always found us an answer. 100% recommend!!?

McKenzie was super helpful. She was always available to help us and worked around our weird work schedules. She's very knowledgeable about the market and answered a lot of our questions. As first time home buyers we were pretty much in the dark about the whole process. She made excellent recommendations to help us along the way.

Mrs. Kelly is by far the most professional, honest and reliable agent i have ever had the pleasure of working with. She has gone above and beyond to make sure our needs and wants were met. Always available to answer any question. Highly recommended agent.

McKenzie is an all around perfect agent. She sold a house for us amid a busy move out of state. McKenzie is a great communicator; she laid out clear expectations and kept in touch. She was attentive to all of the details and followed up on many tasks that we could not easily take care of from out of state. McKenzie genuinely showed that she cared!

McKenzie was just a pleasure to work with. We had a price in mind to sell our home for and she said we were way too low. She got us top dollar for our house which was about 15% more then what we were expecting. She is just a pro all the way around. We cannot recommend her enough. If you want to sell your home and get the most money for it then call McKenzie.

McKenzie was fantastic, start to finish. She was always quick to respond to questions, texts, phone calls, and emails. There was never any doubt that she had my best interests in mind. I would highly recommend her to anyone looking to buy or sell a home.

Mckenzie Kelly is the best. My husband and I were looking to buy a house and a coworker referred me to Mckenzie. Best reference ever. I contacted Mckenzie in November 2016 advised her of what we were looking for and she immediately sent me a list of houses. We bought our house in January 2017. It was an easy process with Mckenzie. Long story short. My work office closed, I retired. We decided to sell the house and move out of state. Again contacted Mckenzie and she was right on it. She had our house sold in 3 days. Words cannot describe how pleased I am with Mckenzie. ??

My wife and I were skeptical about working with an agent- having not had great experience with them in the past, before working with McKenzie. She exceeded our expectations in every way, always being quick to respond, insightful, and determined to get us into a new home. She negotiated an excellent deal on our behalf, and provided us contacts for all of our needs (financing, legal, insurance, etc.) Overall it was a great experience, and should we be in the market for a home again in the future we will definitely be working with her!

Due to a challenging market, I took the unconventional route of purchasing a house through a local auction. To my knowledge, McKenzie never worked with a client who was interested in purchasing a house at auction, but that did not matter to her. She was very helpful every step of the way, and even attended the auction with me. During my time searching for a house I respected her tremendously for a number of reasons, especially because she never pushed me toward something that was not really going to be a fit for me. McKenzie is very thorough with her work and will go above and beyond to help you in any way she can.

McKenzie Kelly is definitely great at what she does! She is on top of everything and gets the job done! She was excellent with communicating with me, keeping me in the loop with everything and definitely knows her stuff! She was always there to answer ANY of my questions and helped me along every step of the way with this, at times, stressful process. She was referred to me, luckily, and I would recommend her to anyone! Loved working with her!

McKenzie was very helpful throughout the entire Home buying process, very pleasant to work with, always very responsive and always had our best interest in mind! She was very knowledgeable about the local market And simplified the process.

McKenzie was upfront and honest about everything and did not just tell us what we wanted to here. She advised us throughout the process and kept all parties bargaining despite some issues that came up. I would Recommend her buying, selling , whatever you want to do with your property. She does an excellent job with communication about potential buyers . Her tenacity with getting things done was the reason the house got sold in December.

**** Top Notch Realtor!!! One of the best . . . and we've dealt with a lot of realtors . Not only is McKENZIE a professional & knows her stuff as a realtor, but she is also conscientious, honest & a good person too. Our 1st experience with McKENZIE was over a Thanksgiving holiday a couple years ago. We were living out of state & were looking to move back to Syracuse. Many realtors did not even call us back. But not only did McKenzie call us back immediately but she spent time on the phone to get to know our situation. Even though we were purchasing a small investment property she worked just as hard as if it was a larger purchase. It is apparent that she loves what she does & money is not her driving force. So Naturally when it was time to purchase a more suitable home a year later we called upon her. Not only did she listen to our every needs & list of prerequisites, but she had the patience to give us space without pressure to think things over during a stressful situation. Thanks to McKENZIE we found a very nice home in the Strathmore area of Syracuse & couldn't be happier!

Always works hard for me and is willing to accommodate when buying properties. I drag her all over the CNY area to look at investment properties and she always shows up no matter where it is. She is also very fast on turn around when I ask her to find me information on something. She is always working!!

McKenzie was an absolute life saver for me this past summer. After being confronted with a divorce and needing our house to get sold, McKenzie was perfect in handling every aspect of this situation. She was professional, easy to communicate with, and highly knowledgeable. The most impressive part in working with her was her responsiveness. There was never any hesitation in getting back to me and she was always keeping me updated on every step of the process. There is no doubt that I will be using McKenzie again when it comes time for me to purchase or sell another house. I have my full trust in her and feel so fortunate that I’m able to work with such an amazing realtor!

I had a good experience to work with Mzkenzie Kelly. She has 9 years of experience. She is very professional and knowledgeable about the real estate market. She is willing to answer your questions anytime, text your back right away when we have any concerns.

Stumbled onto McKenzie's profile while looking at a property she had listed that was similar to a house I was looking to build. After "working" with 4 other agents that totally flaked I was pleasantly surprised to talk with McKenzie. She was always responsive and helpful with all my questions. It was important for me to have a full time agent as the others were not and it showed. I've heard the same sentiment from several of her clients lately and I must say in a world of no customer service it was refreshing to get calls and emails returned. Some of those calls were close to an hour in length as well. She gained a lifelong follower.... Hoping to be working with her again very soon. Highly recommend.

Mckenzie was a delight to work with. Very patient and understanding of our needs. Never felt pressured to just buy something. As we were living 4 hours away, our time with Mckenzie was difficult to time, but she always could find something appropriate for us to see. I would highly recommend her to anyone looking to purchase a house.

We met McKenzie when we requested to look at a house on Zillow. We didn’t know who Zillow would pair us with, but we are so happy we landed McKenzie! That first house (and the almost 30 houses following) weren’t for us but McKenzie was relentless in helping us find our first home. As first-time homebuyers we had A LOT of questions and McKenzie was there every step of the way to answer them. We will always recommend her and have already had a friend purchase their second home with McKenzie as well. If you want an agent who will advocate for their client and knows their stuff inside and out - choose McKenzie!

McKenzie helped me purchase my first home, and a few years later, after a sudden job transfer, sell it as well. With both experiences she has been nothing but outstanding. She is very responsive and proactive in her work. When selling my home, I was able to leave everything in her hands without having to worry. Within a week of her listing, it was sold. Her honesty and professionalism stand out.

This was our first time buying a home and McKenzie helped us every single step of the way. The first thing we noticed about her was how honest she is and we could clearly see she knows a lot about her profession. Then as we got to know her a little more we could also see she's an incredibly diligent worker as well as a kind-hearted and caring person. We will without a doubt be using her as our agent in the future!

McKenzie was an absolute pleasure to work with! She was always so responsive and we could always count on her for her honest feedback and guidance. She made the searching/purchasing process a breeze and has great knowledge and connections throughout the area. We highly recommend her!

McKenzie was wonderful to deal with in the purchase of our new home. We have dealt with many realtors over the years and McKenzie’s service was head and shoulders above the rest. All questions were answered very promptly, her response time to calls was practically instantaneous. She remained involved through the entire process, even answering questions we had after the closing. I would highly recommend McKenzie without hesitation.

Makenzie excelled in all of the above categories. She demonstrated a wealth of knowledge in the local real-estate market which I believe was the main factor in the house selling as quickly as it did and allowing us to get top dollar for the property. Her advice regarding the negotiation process was also spot on! As far as responsiveness, this may be her strongest suite. All requests for information during the process of selling our home were always responded to in a timely matter. Issues that we were concerned with during the sale were handled professionally and she was truly an advocate for us.

McKenzie helped us sell and purchase our new home. I called McKenzie for some tips on what to do before we listed our home. She was professional and assisted with guidance prior to listing. Once we listed, our home sold in 2 days!! Due to the market, buying took some time, but McKenzie always responded quickly, and was eager to get us in to see homes as they were listed. She was flexible to viewing homes when we were available. McKenzie is a hard working agent, and her diligence and knowledge are exceptional. We would recommend McKenzie Kelly for buying and/or selling your home!!!

I was very nervous to sell my home and purchase a new one simultaneously... McKenzie walked through the process with us step by step and made herself available for our every need, day and night! She listed our home and had it sold within 48 hrs. McKenzie negotiated on our behalf for our new home and got us right where we wanted to be price wise. I truly couldn't imagine going through the selling/purchase process without her or with anyone else!

McKenzie helped us find and buy our first home! She is so easy to work with and makes the home buying process enjoyable. She is patient, reliable, and most importantly knowledgeable. We highly recommend working with McKenzie!

McKenzie is incredibly passionate and knowledgeable! I was nervous about buying my first home, but she always put my nerves at ease and was very quick with responses. I never felt pressured and I knew she had my best interests in mind. She definitely made the stressful process much better!

McKenzie is awesome! We loved her from the moment we meet her. We lucked into finding her as we filled out Zillow form and she called us to show us a house. She was genuinely interested in why we wanted a new home as much as what we we where looking for in a home. This helped her guide us and point at pro's and con's of each home. During the home searching/buying process she was prompt and very quick to get back to us on questions. A few times McKenzie said "We will find the perfect home for you!" Sure enough we did, we found it and couldn't be happier. If you go with any other agent you are making a mistake. We will use her again if we ever need a great realtor.

Mckenzie helped me find a new home when I wanted to downsize and also sold my old home. She was a pleasure to work with. She always returned phone calls, texts and emails promptly. She was very perceptive and quickly figured out what I was looking for and found multiple homes for me to see. When I was ready to sell my home, she helped me find good contractors for minor repairs and to spruce it up to get the best price. Her advice was always honest and sound. I can fully recommend her without reservation. She was terrific in every way, both when I was buying and when I was selling.

I can't say enough about McKenzie!! 5 years ago we moved to Syracuse from out of town and had no knowledge of the area, and she helped us find the perfect home in the perfect neighborhood. It was a no brainer that when we were ready to sell and buy another home that we would contact her, and we're so glad we did! Her knowledge and professionalism are a step above the rest in the business! She not only worked her butt off to sell our house and help us find another one, but made us feel like we were her top priority at all times, despite having lots of other clients. Buying and selling a home at the same time was an entirely different experience than just buying a home, so we had a lot of questions and were unsure of the process. McKenzie answered every single question and if she couldn't, she was able to put us in touch with someone who could. I could honestly write a novel praising her! Without a doubt I will recommend her to anyone and everyone looking to buy or sell their home in the Syracuse area!!

McKenzie told us not to worry, because she knew our house would sell fast. Nine days after she listed it for us (in Camillus, NY), the house sold, and on Mother's Day too! McKenzie was very knowledgeable, helpful with determining just the right asking price so the house did not sit on the market, but enough to make us feel like the sale was a very fair deal. We highly recommend McKenzie Kelly, you won't be disappointed.

Mckenzie walked me through step by step with my first home purchase. She held my hand the entire way and explained things so I would understand them without a doubt. She was very responsive, negotiated my price at the number we both thought was fair. She definitely works for her client. It was an absolute pleasure working with her and I recommend her to any and everybody.

Mckenzie Kelley a truly great realtor: She's not only respectful, courteous & highly professional, she gets you what you want, at the price you want & in an efficient manner. Her follow up is impeccable & her knowledge & experience shows from beginning to end! We were referred to Mckenzie from our Mortgage attorney who recommended her highly. As we needed a realtor to help us find a home out-of-state. We live in Tampa FL & we're looking to buy a home in Syracuse, NY. From our first time speaking with Mckenzie over the phone To day of closing, she did not disappoint! First phone call to her was over Thanksgiving holiday the day after. We proceeded to leave her a message to introduce ourselves but also had a home we were interested in. Instead of having us leave a message, she answered and Spent a good amount of time with us on the phone answering all our questions. There were several other realtors we called & left messages with that never even bothered to even call back! When we finally found the home we were interested in, despite it being close to evening hours, she immediately made an appointment with the selling realtor to look at the house for us the next day. She negotiated the price we were asking for & we had a signed contract with in 2 days. Our home purchase & closing was not an easy one by any means. There were mortgage challenges as well as flood insurance issues that made for a delayed closing. Despite this Mckenzie was there right 'till the end, she " had our back" the whole way through. We arrived in Syracuse from FL on a very expensive trip that was just for a 1 day closing. We arrived midnight the night before closing. Mckenzie made it work out so we could do a walk through the AM of closing. Turns out the seller's realtor did not instruct seller to leave utilities on. Instead of making us stay a couple more days to wait for utilities to be turned on and costing us more in hotel & pet sitter fees back home, Mckenzie immediately got on the phone & fought for us. In a matter of minutes the seller's realtor was instructed to immediately contact his client to turn utilities on ASAP. She notified our mortgage attorney to personally explain the situation. It was all resolved that day & we were able to get to our scheduled closing to sign papers. She knows her stuff & gets the job done! Our home was a very modest purchase & with some realtors it's apparent that they see dollar signs. But with McKENZIE it was obvious that the commission was not her driving force. It's apparent that she truly loves what she does. She was very respectful to listen & give us what it was that met our needs. As it turns out this is a starter home in Syracuse. We'll be purchasing again most likely next year or so. And we can think of no other realtor we would rather handle our purchase. Thank you Mckenzie for all your hard work!

McKenzie is a first class agent. She helped us sell a home during a busy out of state move and handled more details than we ever expected. McKenzie's communications were always clear and timely. She interacted with multiple family members with ease and demonstrated genuine care about the quality of the entire process, helping to engage inspectors, takers for extra furniture and a lawyer. We can't recommend McKenzie more strongly. Great experience!

I would highly recommend McKenzie Kelly. She is a bright, personable and lovely young lady. McKenzie always was available for us and answered any questions we had throughout the buying process and thereafter. Thank you McKenzie for all your hard work and efforts. We won't hesitate to use your services when the time comes to sell our home.

I cannot say enough how amazing McKenzie was in helping my husband and I get our first home. I work crazy hours and McKenzie worked around my schedule. If I ever have the chance to work with her again it would be a pleasure.

Our family could not have been happier with McKenzie! She got us the perfect house for the right price most importantly in a tough seller's market! I am convinced that she was the differentiating factor. She listened to our needs intently and she worked swiftly to find potential properties. She was accommodating and flexible in her schedule and very knowledgeable and patient when showing us potential properties. She was encouraging when we felt defeated by all the steps in the home buying process. She was meticulous with paperwork and managing our quick timeline. She even advocated for us at the closing table by successfully withholding funds in escrow when the seller neglected to fix an issue. Aside from being a trustworthy and reliable realtor that we highly recommend, we regard her as a true friend. Thank you McKenzie for being you!

Where do I begin with how fantastic McKenzie is? Not only is she extremely knowledgeable and passionate about real estate, she is friendly, energetic, down to earth, and honest. She made my first home buying experience a great one. She listened to what I was looking for in a home and let me know the pitfalls in homes that we saw. I would have never known she had any other clients either; she was very attentive and available when I needed her. Even after I closed, she went out of her way to stop by and make sure everything was okay with my new home. I can't say enough good things about McKenzie! I'm very appreciative that I was lucky enough to have her on my side during my experience.

McKenzie knows the real estate market in great detail and keeps very current on market listings. She is very observant in pointing out the condition of homes that she showing. Works to get the client the best offer on a home purchase.

McKenzie helped me find the perfect house for my family. She is a very knowledge agent. If I had to do the process all over again I would choose her again. She is a hard worker and she is willing to go above and beyond to take care of her clients. I will definitely use her again.

We could not have been happier with our decision to use McKenzie as our real estate agent. She was so positively instrumental in our search for a new home and the following sale of our current home. McKenzie is experienced and extremely knowledgeable about what is best for her client. She guided us through every step of the process. When we needed her advice and expertise she was a text or phone call away. When we needed someone to negotiate on our behalf McKenzie did so with due diligence. She was honest and up front in every manner and had our best interest in mind no matter the extra work that entailed on her end. McKenzie has a fun, energetic personality which compliments her real estate skills and made the whole experience working with her pleasant. We whole heatedly recommend McKenzie Kelly as an outstanding choice to anyone looking for a real estate agent.

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